The Out Basket

1.10.2007

In which they change the sheets

The hotel has changed the sheets. And the pillows. And the bedspread.

The hotel industry, in an effort to attract guests, has been racing to upgrade amenities over the past couple of years. Many of those early changes were small, but in an industry characterized more by homogeny than distinction, they were still significant. For instance, Hilton's hotel brands replaced their straight shower bars with convex ones; it was a little change that made a lot of difference to guests. After all, convex shower bars produce a high return on the investment.

The recent trend has been a bit more pricy - hotels are attracting guests with better beds and bedding. Although the mattress was good, this hotel's bedding was not. I had hated the pillows in so much that I actually went out to Target and bought a new one. Imagine my surprise when I returned to the hotel Monday to find that the ugly orange polyester bedspread had been exchanged for a duvet cover with a down comforter inside! Furthermore, about half the nasty poly-fill pillows had been replaced with feather. The sheets were white (instead of the beige ones on the bed Sunday) and were higher in the cotton content. This was a welcome change.

Tuesday evening brought more wonders - the bedskirt has been changed from gold to a deep turquoise, and the last of the old pillows have been replaced with feather ones. The sheets were fresh again. There is a new white micro-fiber fleece blanket on the foot of the bed. At last I have a truely comfortable bed. The quality of the mattress is matched by the quality of the bedding.

I just wish they would have washed the sheets before putting them on the bed. It's pretty easy to tell - the wrinkles from being packed tightly into packaging are a dead give-away. Sizing is scratchy. Perhaps tonight they'll be laundered at last.

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